TOTEM Helpdesk

Getting Started 8

• Online Membership Quick Start
• What is the Member Signup Experience?
• How to Invite Leaders
• How to Manage Leaders
• How to Connect a Bank Account

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Growing Your Membership 11

• Association Promotion Checklist
• Promote on Facebook
• How to add Facebook and other Social Media Links
• Leaders - How to add Social link for Twitter
• How to export all your members emails from TOTEM

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Managing Your Association 10

• Message Center
• Message Center: Content Editor
• Message Center: Attaching PDFs
• Managing Members
• Guide to Online Reports

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Leader FAQ 24

• Is a new bank account required for my association to use TOTEM for online membership?
• Is the sign up process available in other languages?
• When are payouts made?
• How do I merge my leadership position and membership under 1 profile?
• How do I add my organizations membership dues/tiers?

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California State PTA 5

• California State PTA FAQ
• California State PTA - How will using TOTEM help our association?
• Join Online Now!!!!
• Can I view the California State/TOTEM online membership webinars?
• What is the cost to provide online membership to our members?

Member FAQ 11

• How do I add more members to my membership?
• How can I make a donation after purchasing a membership?
• How do I download membership cards that I purchased for my family?
• How do I add my students name, grade and teacher while purchasing my membership?
• How do I edit my membership to add paid or non paid student?

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General FAQ 8

• Glossary of Common Terms
• How do members know their credit card information is secure?
• What devices support eWallet membership cards?
• Why does it require a personal email address when I register?
• Is an email address required to join an Association?

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